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b.tempt'd is offering Free Shipping on all orders, including those made by phone. This offer applies to United States Postal Service (USPS) Priority Shipping only and excludes U.S. territories.
Free Returns (excluding items marked final sale). See Details.
Yes. If you would like to place an order with a Service Consultant, please contact us.
We accept Visa, MasterCard, American Express, JCB, Discover, PayPal and Apple Pay.
Yes. We make every effort to protect your personal information.
Our site only accepts orders from browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts the information you put in. Be aware that total security is not always possible. It is important for you to prevent unauthorized access to your password and computer.
If you are a new subscriber to our email list, you will receive a one-time-use 10% off promo code. You will receive your code by email. Please look in all folders if you don’t see the email in your inbox.
| United States - 48 Contiguous States | ||||||
|---|---|---|---|---|---|---|
| USPS Priority Mail | 3-7 Business Days | Orders Under $50 | $7.95 | Orders Over $50 | FREE! | |
| FedEx Second Day Air | Second Business Day | No Saturday Delivery | Shipping Cost | $35 | ||
| FedEx Standard Overnight | Next Business Day | No Saturday Delivery | Shipping Cost | $60 | ||
|
United States - Alaska, Hawaii, & APO/FPO Addresses |
||||||
| USPS Priority Mail | 6-14 Business Days | Orders Under $50 | $7.95 | Orders Over $50 | FREE! | |
| USPS Express Mail (AK & HI) | 6-14 Business Days | Shipping Cost | $37.90 | |||
| USPS Express Mail (APO/ & FPO) | 6-14 Business Days | Shipping Cost | $44.95 | |||
|
U.S. territories (American Samoa, Guam, and Northern Mariana Islands) |
||||||
| USPS Priority Mail | 6-14 Business Days | Shipping Cost | $11.25 | |||
| USPS Express Mail | 6-14 Business Days | Shipping Cost | $40.15 | |||
|
U.S. territories (Puerto Rico and U.S. Virgin Islands) |
||||||
| USPS Priority Mail | 6-14 Business Days | Shipping Cost | $10.25 | |||
| USPS Express Mail | 6-14 Business Days | Shipping Cost | $38.80 | |||
Carriers will not guarantee the arrival dates of packages. The delivery times shown are estimates.
Orders placed Monday to Friday (excluding holidays) are shipped as soon as possible. Orders placed on weekends or holidays go out starting on the following business day, including priority shipments. Expedited orders received by 12:00 p.m. EST are shipped on the same day, excluding weekends and holidays. Expedited orders received after 12:00 p.m. EST are shipped on the next business day. Please note, FedEx does not deliver on Saturdays.
To check your order status, click here. If you are a registered user, sign in to your account and select Order History.
Once your order has shipped, you will receive an email with your tracking number. If your order will be delayed, you will be notified by email.
We process orders quickly and once an order has entered the shipping process, it cannot be changed or canceled. Our Service Team will make every effort to accommodate your request if possible. Contact us.
If you are not completely satisfied with your purchase, we accept returns as long as they meet the criteria below:
We cannot accept returns that do not comply with the terms outlined in this return policy.
If you abuse our return policy, we may refuse to do future business with you. (e.g., purchase items you know you will return in order to reduce shipping costs or send back merchandise that was not purchased on our website)
No Exchanges
We are unable to process exchanges. Please return the original item(s) and then place a new order online.
Final Sale
Items marked as final sale cannot be returned or exchanged. There are no exceptions to this policy. Any final sale item that you send back to us will not be returned to you under any circumstances. If you have any questions about the final sale item you are about to purchase, contact us. Our Service Team is ready to help.
We offer two options for returns. You can:
PRINT A PREPAID LABEL
You will need to complete each step of the return process for every item you are sending back. You can send all your items back in one package. After initiating your return, you will be emailed a printable prepaid label and packing slip. If you have items to return from different orders, please make sure to enclose packing slips for all items that are being sent back.
RECEIVE A QR CODE (PRINTERLESS)
Bring your package to a USPS location. An associate will scan the QR code from your mobile device and print the label for you. Each return must be packaged and shipped with its own QR code, so that it can be processed most efficiently at our warehouse.
You must return your package via USPS because this is the only carrier we use for returns.
If you need assistance with your return, you can contact our Service Team at 1-800-922-6250, Monday to Friday from 9:00 a.m. to 8:00 p.m. EST.
Once we receive your package, we will process it as soon as possible. We will send you an email confirmation once your refund has been processed. Your payment method provider determines the amount of time it takes before you receive your refund, so it could take 1 to 2 billing cycles. We appreciate your patience.
No. We are unable to process exchanges. Please return the original item(s) and then place a new order online.
Hand wash warm with like colors. Use non-chlorine bleach only when needed. If you choose to use a washing machine, place your bras in a lingerie wash bag to protect them. Select cool or warm water and mild soap. Do not wring or twist bras to remove excess water. Lay your bras flat or hang them on a line to dry.
As a registered customer, you can check your order status and history, create and maintain an address book, and make a wish list. You can also save your credit card information to make checkout quicker. Register here.
Please see our privacy policy.
Sign in to your account to make any changes.
Click here to unsubscribe from our email list.
Subscribe to our email list here.
New subscribers to our email list receive a single-use promo code for 10% off and free shipping.
Click here to unsubscribe.
New subscribers to our email list will receive a one-time-use 10% off promo code. Please look in all folders if you don’t see the email in your inbox.
You will find a lot of important information in the Frequently Asked Questions section of our website. If you have a question that is not addressed, please contact us. Our Service Team is ready to help.
Start a conversation with a member of our Service Team.
Hours: Monday to Friday 9:00 a.m. to 8:00 p.m. EST
Our Service Consultants are available from Monday to Friday 9:00 a.m. to 8:00 p.m. EST to answer any questions you may have.
If you can’t find the answer to your question on our website, please email us at
service@wacoal-america.com
Yes. If you would like to place an order with a Service Consultant, please contact us.
We accept Visa, MasterCard, American Express, JCB, Discover, PayPal and Apple Pay.
Yes. We make every effort to protect your personal information.
Our site only accepts orders from browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts the information you put in. Be aware that total security is not always possible. It is important for you to prevent unauthorized access to your password and computer.
If you are a new subscriber to our email list, you will receive a one-time-use 10% off promo code. You will receive your code by email. Please look in all folders if you don’t see the email in your inbox.
| United States - 48 Contiguous States | ||||||
|---|---|---|---|---|---|---|
| USPS Priority Mail | 3-7 Business Days | Orders Under $50 | $7.95 | Orders Over $50 | FREE! | |
| FedEx Second Day Air | Second Business Day | No Saturday Delivery | Shipping Cost | $35 | ||
| FedEx Standard Overnight | Next Business Day | No Saturday Delivery | Shipping Cost | $60 | ||
|
United States - Alaska, Hawaii, & APO/FPO Addresses |
||||||
| USPS Priority Mail | 6-14 Business Days | Orders Under $50 | $7.95 | Orders Over $50 | FREE! | |
| USPS Express Mail (AK & HI) | 6-14 Business Days | Shipping Cost | $37.90 | |||
| USPS Express Mail (APO/ & FPO) | 6-14 Business Days | Shipping Cost | $44.95 | |||
|
U.S. territories (American Samoa, Guam, and Northern Mariana Islands) |
||||||
| USPS Priority Mail | 6-14 Business Days | Shipping Cost | $11.25 | |||
| USPS Express Mail | 6-14 Business Days | Shipping Cost | $40.15 | |||
|
U.S. territories (Puerto Rico and U.S. Virgin Islands) |
||||||
| USPS Priority Mail | 6-14 Business Days | Shipping Cost | $10.25 | |||
| USPS Express Mail | 6-14 Business Days | Shipping Cost | $38.80 | |||
Carriers will not guarantee the arrival dates of packages. The delivery times shown are estimates.
Orders placed Monday to Friday (excluding holidays) are shipped as soon as possible. Orders placed on weekends or holidays go out starting on the following business day, including priority shipments. Expedited orders received by 12:00 p.m. EST are shipped on the same day, excluding weekends and holidays. Expedited orders received after 12:00 p.m. EST are shipped on the next business day. Please note, FedEx does not deliver on Saturdays.
To check your order status, click here. If you are a registered user, sign in to your account and select Order History.
Once your order has shipped, you will receive an email with your tracking number. If your order will be delayed, you will be notified by email.
We process orders quickly and once an order has entered the shipping process, it cannot be changed or canceled. Our Service Team will make every effort to accommodate your request if possible. Contact us.
If you are not completely satisfied with your purchase, we accept returns as long as they meet the criteria below:
We cannot accept returns that do not comply with the terms outlined in this return policy.
If you abuse our return policy, we may refuse to do future business with you. (e.g., purchase items you know you will return in order to reduce shipping costs or send back merchandise that was not purchased on our website)
No Exchanges
We are unable to process exchanges. Please return the original item(s) and then place a new order online.
Final Sale
Items marked as final sale cannot be returned or exchanged. There are no exceptions to this policy. Any final sale item that you send back to us will not be returned to you under any circumstances. If you have any questions about the final sale item you are about to purchase, contact us. Our Service Team is ready to help.
We offer two options for returns. You can:
PRINT A PREPAID LABEL
You will need to complete each step of the return process for every item you are sending back. You can send all your items back in one package. After initiating your return, you will be emailed a printable prepaid label and packing slip. If you have items to return from different orders, please make sure to enclose packing slips for all items that are being sent back.
RECEIVE A QR CODE (PRINTERLESS)
Bring your package to a USPS location. An associate will scan the QR code from your mobile device and print the label for you. Each return must be packaged and shipped with its own QR code, so that it can be processed most efficiently at our warehouse.
You must return your package via USPS because this is the only carrier we use for returns.
If you need assistance with your return, you can contact our Service Team at 1-800-922-6250, Monday to Friday from 9:00 a.m. to 8:00 p.m. EST.
Once we receive your package, we will process it as soon as possible. We will send you an email confirmation once your refund has been processed. Your payment method provider determines the amount of time it takes before you receive your refund, so it could take 1 to 2 billing cycles. We appreciate your patience.
No. We are unable to process exchanges. Please return the original item(s) and then place a new order online.
Hand wash warm with like colors. Use non-chlorine bleach only when needed. If you choose to use a washing machine, place your bras in a lingerie wash bag to protect them. Select cool or warm water and mild soap. Do not wring or twist bras to remove excess water. Lay your bras flat or hang them on a line to dry.
As a registered customer, you can check your order status and history, create and maintain an address book, and make a wish list. You can also save your credit card information to make checkout quicker. Register here.
Please see our privacy policy.
Sign in to your account to make any changes.
Click here to unsubscribe from our email list.
Subscribe to our email list here.
New subscribers to our email list receive a single-use promo code for 10% off and free shipping.
Click here to unsubscribe.
New subscribers to our email list will receive a one-time-use 10% off promo code. Please look in all folders if you don’t see the email in your inbox.
You will find a lot of important information in the Frequently Asked Questions section of our website. If you have a question that is not addressed, please contact us. Our Service Team is ready to help.
Start a conversation with a member of our Service Team.
Hours: Monday to Friday 9:00 a.m. to 8:00 p.m. EST
Our Service Consultants are available from Monday to Friday 9:00 a.m. to 8:00 p.m. EST to answer any questions you may have.
If you can’t find the answer to your question on our website, please email us at
service@wacoal-america.com
